Privacy Policy

Introduction

At Dr. Wolfe’s Dental Centre, your trust means everything to us. We believe privacy and patient care go hand in hand. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://www.wolfedental.ky/) or engage with our services.

We comply with the Cayman Islands Data Protection Act (2021 Revision) and follow best practices for responsible data handling, confidentiality, and patient trust.

Information We Collect

We collect only the information required to provide excellent dental care, manage your appointments, and enhance your overall experience. This includes both personal and technical information. In most cases, you provide personal details such as your name, contact information, or insurance details when booking an appointment or reaching out to us. We also gather limited non-personal data—like browser type or pages visited—to help us understand how people use our website. This combination of information allows us to serve patients efficiently and continually improve our services.

We collect only the information required to deliver quality dental care, manage appointments, and improve your experience.

a. Personal Information

You may provide personal information when you:

  • Book an appointment or complete a patient form
  • Contact us through our website, phone, or email
  • Subscribe to newsletters or request updates

Information we may collect includes:

  • Name, email, and phone number
  • Postal address (for correspondence or billing)
  • Appointment details or service preferences
  • Insurance or medical information relevant to your treatment

We do not collect social security numbers or store full credit card details on our website.

b. Non-Personal Information

When you interact with our website, we may collect technical data such as:

  • Browser type and version
  • IP address and general geographic location
  • Device type and operating system
  • Pages visited and time spent on our site

This information helps us understand how visitors use our site so we can continue improving it.

Cookies & Tracking

Our website uses cookies to enhance functionality and improve user experience.

Cookies help us:

  • Remember your preferences (such as form data or language)
  • Measure website performance
  • Deliver relevant online ads via Google Analytics and Google Ads Remarketing

You can disable cookies in your browser settings at any time. Note that some features may not work as intended without cookies. We only use these tools to analyze anonymized data — never to personally identify you.

How We Use Your Information

Your information is used solely to support your care, communication, and our operational needs. We may use it to manage appointments, provide reminders, and respond to questions or feedback. In some cases, you may also receive updates or health-related messages if you’ve chosen to opt in. These activities help us maintain effective communication and ensure you receive timely care.

Beyond patient interaction, we use information in an aggregated, non-identifiable form to evaluate how visitors use our website and improve its content, speed, and usability. Occasionally, data may be shared with trusted service providers who assist with scheduling, secure email communication, or website analytics. These partners follow strict confidentiality standards and do not use your data for independent marketing purposes.

We never sell or trade your personal information, and any sharing is done only to maintain the quality and continuity of our dental services.

Data Security

We take the security of your information seriously. Our safeguards include:

  • Encrypted data transmission via Secure Socket Layer (SSL)
  • Access control limited to authorized personnel
  • Secure data storage on protected servers
  • Regular audits of our privacy and data-handling procedures

While no system is 100% immune to risk, we strive to maintain industry-standard protection at all times.

Sharing Your Information

We may share data with:

  • Service providers (appointment scheduling, email communication, analytics) under strict privacy terms
  • Regulatory or legal authorities, when required by law

We will never trade, rent, or sell your personal data to any external organization for marketing or commercial gain.

Your Rights Under the Cayman Islands Data Protection Act

Under the Cayman Islands Data Protection Act, you are entitled to understand and control how your personal information is used. You have the right to access your data, request corrections if anything is inaccurate, and ask for deletion when appropriate. You may also withdraw consent or request details about how your data is being processed. In essence, these rights ensure transparency and give you control over your information.

For any of these requests, please contact us using the information provided below.

You have several rights under the Cayman DPA, including the right to:

  • Access your personal data
  • Request correction of inaccuracies
  • Request deletion of your data (where applicable)
  • Withdraw consent for data 
  • Request information about how your data is being used

To exercise any of these rights, please contact us using the details below.

Retention of Information

We retain personal information only as long as necessary to:

  • Provide treatment or manage patient relationships
  • Fulfill legal, regulatory, or insurance obligations

When no longer required, your information is securely deleted or anonymized.

Third-Party Links

Our website may link to other organizations (for example, insurance partners or dental associations). We are not responsible for their privacy practices. We recommend reviewing their policies when visiting external sites.

Policy Updates

We may update this Privacy Policy periodically to reflect legal or operational changes. The latest version will always be available on this page. By continuing to use our site, you acknowledge and accept these updates.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please reach out to us:

Dr. Wolfe’s Dental Centre 
135 Andrew Drive, Snug Harbour 
Seven Mile Beach Corridor, Grand Cayman
Phone: +1 (345) 945-4388
Email: info@wolfedental.ky

You can also request removal of your personal data using our Privacy Data Removal Form available on the website.

At Dr. Wolfe’s Dental Centre, your privacy matters as much as your smile. We remain committed to protecting both.

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